FASTAG FAQ
What is FASTag?
FASTag may be a RFID passive tag used for creating toll payments directly from the purchasers linked prepaid or savings/current account. it's affixed on the windscreen of the vehicle and enables the customer to drive through toll plazas, no end for any toll payments. The toll fare is directly deducted from the linked account of the customer. FASTag is additionally vehicle specific and once it's affixed to a vehicle, it can't be transferred to a different vehicle. FASTag are often purchased from any of the NETC Member Banks. If a FASTag is linked to the prepaid account, then it must be recharged/ topped-up as per the usage of the customer. If adequate balance isn't maintained by the customer, the FASTag gets blacklisted at the tract . In such a scenario if the customer travels through a tract without recharging then he won't be ready to avail the NETC services and would be required to pay the toll fare through cash.
What are the advantages of using FASTag?
- No got to stop at the tract for toll payment
- Social Distancing Saves Lives
- No got to carry cash & search for exact change for the toll payment.
- Saves traveling time
- Save Fuel as no got to wait at the plaza for payment
- Easily Link to your checking account .
- Online Recharge – Tag are often recharged online through Mastercard / open-end credit / UPI / NEFT or Net banking. SMS alerts for toll transactions, Account Balance and Transaction statement, etc.
What are the documents required to be submitted to use for FASTag?
"Customer must submit the subsequent documents along side the appliance form for FASTag:
Signed FASTag form , provided by issuer bank which customers got to fill and undergo the bank. 2.Registration Certificate (RC) of the vehicle
Passport size photograph of the vehicle owner
KYC documents as per the category of the vehicle owner 5.A valid driver's license 6.Image of auto (Optional)."
Which are the FASTag issuing banks
- ICICI Bank
- PayTm Payments Bank
- IDFC FIRST Bank
- SBI Bank
- HDFC Bank
- Axis Bank
- Equitas Bank
- KVB Bank
- Kotak Mahindra Bank
- YES Bank
- Bank of Baroda
- City Union Bank
- Federal Bank
- South Indian Bank
- IndusInd Bank
- Saraswat Coop Bank
- Airtel Payments Bank
- Syndicate Bank
- PNB Bank
- Nagpur Nagarik Coop Bank
- Union Bank
- Fino Payments Bank
- Canara Bank
What if the FASTag gets damaged?
In case the FASTag gets damaged, you as a vehicle owner / user should approach your Tag issuing bank and request them for a replacement.
What if I sell/ transfer my car?
In case you've got sold or transferred your vehicle, we might request you to tell your issuing bank about an equivalent and shut the account.
What if I sell/ transfer my car?
In case you've got sold or transferred your vehicle, we might request you to tell your issuing bank about an equivalent and shut the account.
What is the validity of FASTag?
The tag features a validity of 5 years and after purchasing, you simply got to recharge/ top up the tag as per your usage.
How do I generate/ reset my FASTag username and password?
Please check the generate/reset password policy together with your issuing bank. you'll call your Issuing bank toll-free Customer look after assistance.
What are the fees for FASTag?
FASTag will cost a maximum of 100/- as per the rule from the MorTH (Govt. Of India). However few banks are offering it freed from cost. Bank will collect additional money from customers to fund the FASTag link wallet and details of an equivalent are available on the Issuer Bank website.
Is there any minimum or maximum value for FASTag recharge/top-up?
Customers can recharge the FASTag account within the denomination of 100 rupees and therefore the maximum amount of recharge is set basis on the sort of auto & account link to FASTag. the utmost amount of recharge is defined on all bank’s websites.
What if my FASTag isn't performing at the toll plaza?
In case FASTag isn't acceptable at the tract , the Customer should turn the 1033 toll-free number and register the complaint about an equivalent . 1033 call centre is about up by NHAI (Govt. of India) for all road assistance to the highway user which incorporates FASTag also .
Walk into your nearest CSC Centre like Shahpur Turk CSC, Near Government Senior lyceum , VPO Shahpur Turk, Sonipat, Haryana, PIN-131001 and either get a replacement FASTAG or get your existing FASTAG recharged at an inexpensive rate also as swiftly.
Where Can I find a nearby CSC in Sonipat Haryana for FASTAG Services
- FASTAG Issue, Recharge, Top Up
- Insurance Motor, Insurance Health, Insurance Life, Insurance cattle, Insurance property, Insurance Fire, Insurance personal accident
- PAN Card application
- Passport Assistance Services
- Premium Collection Services of Insurance Companies like LIC, SBI, ICICI Prudential, AVIVA DHFL and Others
- E-Nagrik & E- District Services {Birth/ Death Certificate etc.}
- Pension Services
- NIELIT Services
- Aadhar Printing and Enrollment
- PAN Card
- Electoral Services
- Voter Card
- Ration Card
- E-Courts and Results Services
- State Electricity and Water Bill Collection Services
- IHHL Project of MoUD (Swachh Bharat)
- IRCTC, Air and Bus Ticket Services
- Mobile and DTH Recharge
- English Speaking Course
- Agriculture Kisan Services
- CSC Bazaar
- E-Learning
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